Privacy Policy

Welcome to Frost Plunge. This Privacy Policy explains how we collect, use, store, and share information from users (referred to as "Users") of our website, frostplunge.com (the "Site"). It applies to the Site and all products and services provided by Frost Plunge LLC.

Collection of Personal Information

We may gather personal identification information from Users through various means, including, but not limited to, when they visit our Site, create an account, place orders, subscribe to newsletters, respond to surveys, complete forms, or participate in other activities, services, features, or resources available on our Site. Users may be asked for details such as their name, email address, mailing address, phone number, and payment information.

Users also have the option to browse our Site anonymously. Personal identification information is collected only when voluntarily provided by Users. However, choosing not to provide certain information may limit their ability to access specific Site-related features or services.

Use of Personal Information

We may collect and utilize Users' personal information for the following purposes:

  • To Enhance Customer Service: The information provided by Users helps us efficiently address their inquiries and support needs.
  • To Personalize the User Experience: Aggregated data may be used to better understand how Users interact with the services and resources available on our Site.
  • To Improve Our Site: User feedback is valuable in refining our products and services.
  • To Process Payments: Information provided during order placement is used solely to fulfill that order. We do not share this information with third parties except as required to deliver the service.
  • To Send Communications: Email addresses may be used to send order updates, respond to inquiries, and address requests. If a User opts into our mailing list, they may receive emails containing company news, updates, and information about related products or services. Users can unsubscribe at any time by following the detailed instructions included in each email or by contacting us directly through the Site.

Protection of User Information

We implement robust data collection, storage, and processing practices, along with security measures, to safeguard Users' personal information. This includes protecting usernames, passwords, transaction details, and data stored on our Site from unauthorized access, alteration, disclosure, or destruction.

Sharing Personal Information

We do not sell, trade, or rent Users' personal identification information to third parties. However, we may share generalized aggregated demographic data, which is not linked to any individual’s personal information, with our business partners, trusted affiliates, and advertisers for the purposes mentioned above.

Changes to This Privacy Policy

Frost Plunge LLC may update this Privacy Policy at any time. When changes are made, the revised date at the bottom of this page will be updated accordingly. We encourage Users to check this page regularly to remain informed about how we safeguard their personal information. By using our Site, you agree that it is your responsibility to review this Privacy Policy periodically and stay updated on any changes.

Contact Us

We’re here to assist you with any questions or concerns. Frost Plunge LLC is dedicated to providing top-tier service and ensuring your experience exceeds expectations. Reach out to us at:

Email: customer.service@frostplunge.com
Address: Frost Plunge LLC, 1 International Plaza, Tinicum Township, #550, Philadelphia, PA 19113, United States

Our team at Frost Plunge LLC is always ready to help. Your satisfaction is our top priority!