Shipping Policy

At Frost Plunge, we are committed to ensuring your orders are delivered quickly and efficiently. Our shipping guidelines are straightforward and transparent, making your shopping experience smooth and hassle-free.

Shipping Rates

  • Shipping costs are calculated based on the weight and destination of your order.
  • The exact shipping rates will be displayed at checkout before you complete your purchase.

Shipping Times

  • Standard orders are usually processed and shipped within 3-5 business days.
  • Custom orders, such as personalized or made-to-order items, may require additional processing time and are typically shipped within 5-7 business days (for international orders).

Many of our products are custom-made, and we thank you for your patience as we dedicate time to crafting these unique pieces.

Shipping times may vary based on your location and the shipping method selected during checkout.

Tracking Information

After your order is shipped, you’ll receive a confirmation email with tracking details. This enables you to follow your delivery’s journey and monitor its progress until it reaches your doorstep.

International Shipping

We proudly offer international shipping to select countries. Please note that shipping rates and delivery times for international orders may vary based on the destination.

Additional Information

If you have questions about our return, exchange, refund, or shipping policies, our customer service team is ready to help. We are committed to making your shopping experience with Frost Plunge exceptional.

For inquiries or assistance, don’t hesitate to reach out. Your satisfaction is always our top priority.

Contact Us

We’re here to assist you with any questions or concerns. Frost Plunge LLC is dedicated to providing top-tier service and ensuring your experience exceeds expectations. Reach out to us at:

Email: customer.service@frostplunge.com
Address: Frost Plunge LLC, 1 International Plaza, Tinicum Township, #550, Philadelphia, PA 19113, United States

Our team at Frost Plunge LLC is always ready to help. Your satisfaction is our top priority!