Return Policy

At Frost Plunge, your satisfaction is our highest priority. We want you to shop with confidence, which is why we offer a clear and hassle-free refund policy.

Refunds:

• Refunds are provided for the full original purchase amount.
• Refunds will be processed within 5-7 business days after we receive the returned item(s).
• Refunds will be credited back to the original payment method used during the purchase.

How to Request a Refund:

• To initiate a refund, reach out to our customer service team and provide your order number along with details of the item(s) you wish to return.
• Our team will guide you with the next steps to complete the refund process.
• Please note that shipping fees for the original purchase are non-refundable unless the item received was defective or incorrect.

Contact Us

We’re here to assist you with any questions or concerns. Frost Plunge LLC is dedicated to providing top-tier service and ensuring your experience exceeds expectations. Reach out to us at:

Email: customer.service@frostplunge.com

Address: Frost Plunge LLC, 1 International Plaza, Tinicum Township, #550, Philadelphia, PA 19113, United States

Our team at Frost Plunge LLC is always ready to help. Your satisfaction is our top priority!