Terms of Service

Introduction

Welcome to Frost Plunge. These Terms of Service ("Terms", "TOS") outline the rules and guidelines for using our website and services ("Service") operated by Frost Plunge ("we", "us", "our").

By accessing or using our Service, you agree to comply with these Terms. If you do not agree to any part of these Terms, you are not permitted to access or use the Service.

Accounts

To access specific features of our Service, you need to create an account. It is essential to provide accurate and complete information during registration and ensure your account details are kept up-to-date.

Account Responsibilities

As an account holder, you are responsible for maintaining the confidentiality of your account credentials, including your password, and for limiting access to your device. You accept full responsibility for all actions taken under your account.

Purchases

Order Acceptance

When you place an order through our Service, you are making an offer to purchase a product in accordance with these Terms. All orders are subject to product availability and confirmation of the price.

Pricing and Availability

We work diligently to ensure all product details, descriptions, and prices on the Service are accurate. However, mistakes can happen. If a pricing error is discovered for an item you ordered, we will notify you as soon as possible and provide the option to either confirm your order at the corrected price or cancel it.

Payment

Payments must be completed using the payment methods available on our Service. You agree to provide accurate, up-to-date, and complete purchase and account details for all transactions made through our platform.

Shipping and Returns

Shipping Policy

Shipping costs and estimated delivery times are provided during the checkout process. Please note that we are not responsible for delays caused by customs or other factors beyond our control.

All purchases from Frost Plunge are made under a shipment contract, meaning the risk of loss and ownership of the items transfer to you once we deliver the package to the carrier.

Return Policy

If you are unsatisfied with your purchase, you can return the item(s) within 60 days of receiving your order. Items must be returned in their original condition and packaging. For detailed instructions on returns, please refer to our Return Policy page on the Frost Plunge website.

Service Use

Acceptable Use

By using the Service, you agree to comply with all applicable laws and these Terms. You also agree not to use the Service:

  • In any manner that violates federal, state, local, or international laws or regulations.
  • To exploit, harm, or attempt to harm minors in any way.
  • To send or facilitate the sending of any unauthorized advertising or promotional materials, including "junk mail," "chain letters," "spam," or similar solicitations.


Prohibited Activities

You agree not to:

  • Use the Service in a manner that may disrupt, overload, damage, or impair the site, or interfere with other users' ability to access and use the Service.
  • Employ any automated tools such as robots, spiders, or similar technologies to access the Service for monitoring, copying, or any other purpose.
  • Attempt to gain unauthorized access to any part of the Service, or tamper with, disrupt, or damage the servers, databases, computers, or systems connected to the Service.


Intellectual Property

Your Content
You retain full ownership of any content you submit, post, or display on or through the Service. By doing so, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, display, perform, reproduce, and distribute your content through the Service.

Our Content

All content on the Service, including text, graphics, logos, and images, is the property of "Frost Plunge" and is protected by copyright and other intellectual property laws. You may not use, copy, modify, or distribute any of our content without prior written permission.

Termination

We reserve the right to suspend or terminate your account and restrict access to the Service immediately, at our sole discretion, without prior notice or liability. This may occur for any reason, including but not limited to, a violation of these Terms

Limitation of Liability

Frost Plunge, including its directors, employees, partners, agents, suppliers, and affiliates, shall not be held liable for any indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of profits, data, use, goodwill, or other intangible losses arising from:

  • Your use or inability to use the Service.
  • Unauthorized access to or misuse of our servers and/or any personal information stored on them.
  • Interruptions or disruptions in the transmission to or from the Service.
  • The transmission of any bugs, viruses, trojan horses, or similar threats through the Service by third parties.


Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States, without regard to its conflict of law principles. This applies universally, ensuring no restrictions based on specific state or local jurisdictions.

Changes to Service

We reserve the right to modify or discontinue our Service, along with any materials or features provided through it, at our sole discretion and without prior notice. We are not responsible for any unavailability of all or part of the Service at any time or for any duration.

Amendments to Terms

We reserve the right to update these Terms at any time by posting the revised version on our website. It is your responsibility to review the Terms periodically for any changes.

Contact Us

We’re here to assist you with any questions or concerns. Frost Plunge LLC is dedicated to providing top-tier service and ensuring your experience exceeds expectations. Reach out to us at:

Email: customer.service@frostplunge.com

Address: Frost Plunge LLC, 1 International Plaza, Tinicum Township, #550, Philadelphia, PA 19113, United States

Our team at Frost Plunge LLC is always ready to help. Your satisfaction is our top priority!